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Shipping and Delivery

Lartera is happy to offer free shipping to all diamond painting lovers.


We are proud to offer international shipping services.

However, there are certain places where we cannot deliver.

If you are from one of these countries, we will contact you.


We are not responsible for customs fees once the items have been shipped.

By purchasing our products, you consent to one or more packages being shipped to you and subject to customs charges upon arrival in your country for countries outside the European Union


You will receive an email with a tracking number once your order has shipped, but sometimes due to free shipping, tracking is not available.

For logistical reasons, items in the same purchase may be sent in separate packages even if you have specified combined shipping.

If you have any further questions, please contact us and we will do our best to help.

Delivery time

Shipping time varies by location. Here are our estimates:

  • United Kingdom: 12 working days
  • United States: 10-25 business days
  • Europe: 8-12 business days
  • Australia, New Zealand: 10-30 business days
  • Mexico, Central and South America: 15-30 business days
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