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General Conditions of Sale

Preamble

The online sales site www.lartera.com is managed by the company Fascinum ecom whose head office is located at 3 rue du temple, 49400 Saumur, registered in the Trade and Companies Register of Angers under number 904 453 081.

It is specified beforehand that these conditions govern the sales of its products by Lartera to any natural or legal person making a purchase via the website www.lartera.com, hereinafter referred to as “the CUSTOMER”.

Any order made on the website www.lartera.com requires that the CUSTOMER accepts beforehand and without reservation the General Conditions of Sale in their entirety.

In case of disagreement with the terms and conditions of the General Conditions of Sale, the CLIENT must not use the Website.

Fascinum ecom reserves the right to adapt or modify its General Conditions of Sale at any time and without notice, the adaptations or modifications then being applicable to all orders subsequent to the adaptations or modifications.

In the event of modification, the General Conditions of Sale applicable to the CLIENT's order are those which were online, and which the CLIENT accepted on the day of placing his order.

Article 1 – Definitions

The terms and expressions identified by a capital letter in the General Conditions of Sale have the meaning indicated below (whether they are used in the singular or in the plural).

  • General Terms and Conditions of Sale: means this document, ie the terms and conditions that apply in relations between Fascinum ecom and the CLIENT.
  • Order: refers to the CLIENT's purchase order for one or more Product(s) or Service(s) placed by using the Website www.lartera.uk or via Customer Service
  • Website: refers to the website accessible at the address www.lartera.uk
  • Product: refers to a product or Service offered for sale on the Website www.lartera.uk
  1. CUSTOMER: designates a Natural or Legal Person, consumer, who uses the Website www.lartera.uk and acquires one or more Product(s), for his personal needs, having previously adhered to the General Conditions of Sale.

Article 2. Object

These General Terms and Conditions of Sale are intended to define the contractual relationship between Lartera and the CLIENT and the conditions applicable to any purchase made through the website www.lartera.com.

By accepting these Terms and Conditions, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your charge to buy on this online sales site.

The use of our products for any illegal or unauthorized purpose is prohibited.

The company Fascinum ecom retains the possibility of modifying these General Conditions of Sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the CLIENT.

Article 3. Rates

The prices appearing on the product sheets of the internet catalog are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products.

Fascinum ecom reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the CLIENT.

The products remain the property of www.lartera.uk until full collection of the price by www.lartera.com.

Promotional products will be indicated by a "PROMOTION" sticker or by a crossed out Price, our promotions are valid within the limits of available stocks at the time of the order and during the display period.

For CUSTOMERS outside Metropolitan France, www.lartera.com is obliged, in accordance with the law in force, to charge VAT on orders shipped to most countries of the European Union.

For CUSTOMERS outside the European Union and DOM-TOM, orders are not subject to VAT, but may be subject to local taxes and customs taxes in force in the country of receipt. These rights and sums are not the responsibility of www.lartera.com. They are the responsibility of the CLIENT.

Warning: Any inaccurate information provided by the CUSTOMER for the purpose of evading VAT may result in civil fines and criminal prosecution.

The prices of the Products indicated on the website www.lartera.com do not include processing and shipping costs which are invoiced in addition to the price of the Products purchased and according to the total amount of the order.

Article 4. Order

The contractual information is presented in French and will be subject to confirmation containing this contractual information no later than the time of delivery. Fascinum ecom reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

To order Products on the Website www.lartera.com, the CLIENT must create an account by providing the information required in the registration form.

To this end, the CLIENT declares to provide complete, non-erroneous personal information such as to allow its precise identification in any situation. Any personal, fanciful, slanderous information is likely to lead to the closure of the CLIENT's account and the cancellation of his Order.

To order Products on the Website www.lartera.com, the CLIENT must create an account by providing the information required in the registration form.

To this end, the CLIENT declares to provide complete, non-erroneous personal information such as to allow its precise identification in any situation. Any personal, fanciful, slanderous information is likely to lead to the closure of the CLIENT's account and the cancellation of his Order.

The account creation section is accessible directly from the main menu bar. At each visit, the CUSTOMER, if he wishes to order or consult his account (order status, personal information, etc.), must identify himself using this information.

Article 5. Payment

The price of the Products and the costs of logistical preparation and delivery are payable in full by the CLIENT at the time of placing the Order.

The website www.lartera.uk is likely to offer the Customer to pay for his order by various means of payment to choose from:either by credit card:After choosing the method of payment by bank card, the Customer is redirected to the secure interface of the payment system in order to securely enter his personal bank card references. If the payment is accepted, the order is recorded and the contract definitively formed.

Payment by credit card is irrevocable or by bank transfer:After having chosen the method of payment by bank transfer, and upon validation of the order, the Customer receives a confirmation of the registration of his order. In order to finalize his payment and trigger the processing of his order, the Customer must make the transfer corresponding to the amount of his order to the Fascinum ecom bank account, the details of which are communicated to the Customer at the end of the order.

Upon receipt of the transfer, the order will be processed and the Customer will be informed by e-mail either by check:After having chosen the method of payment by bank check, and upon validation of the order, the Customer receives confirmation of the registration of his order. In order to finalize his payment and trigger the processing of his order, the Customer must print this order form, accompanied by his check made out to Fascinum ecom at the following address: 3 rue du temple 49400, Saumur.

No cash payment should be sent. In case of payment by bank check, it must be issued by a bank domiciled in metropolitan France or Monaco. Upon receipt of the check, the order will be processed and the Customer will be informed by email. The Fascinum ecom company will ship the products within approximately 10 days, the time required for verification of the provision by the banking establishments.

Customize according to your payment policy

Article 6. Right of Withdrawal

In accordance with article L121-21 of the Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty.

The products must be returned in their original packaging, without having been used, accompanied by the initial signed delivery note. Return costs are the responsibility of the Customer.

Article 7. Delivery

The delivery of the Products will take place, after registration of the payment of the Order, to the delivery address indicated by the CLIENT during the placing of the Order. An e-mail will be sent to the CUSTOMER to inform of the shipment of the Products. The CUSTOMER has the option of choosing between different means of delivery.

The shipping costs are calculated according to the method of delivery chosen (home, relay point, post office, etc.), the weight of the package and the place of destination.

Delivery times are only given as an indication, if they exceed thirty days from the order, the sales contract may be terminated and the Customer refunded.

Article 8. Warranty

All the products offered by the Fascinum ecom company on the www.lartera.com website benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to Fascinum ecom, which will take it back, exchange it or refund it. All complaints, requests for exchange or refund must be made by post to the following [address]: Fascinum ecom, 3 rue du temple, within thirty days of delivery.

Article 9. Liability

The company Fascinum ecom has, for all stages of access to the site, the ordering process, delivery, customer service or subsequent services, only an obligation of means. Fascinum ecom cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular loss of data, intrusion, virus, interruption of service, and other involuntary problems, or for any event qualified as force majeure. , in accordance with case law.

The computerized registers, kept in Fascinum ecom's information systems under reasonable security conditions, will be considered as proof of communication, orders and payments made between Fascinum ecom and the Customer.

Article 10 - Securing

The www.lartera.com site is subject to a security system: the SSL encryption process has been adopted, but all scrambling and encryption processes have also been reinforced to protect as effectively as possible all sensitive data related to means of payment.

Article 11 - Intellectual property

All texts, comments, works, illustrations and images reproduced on the site www.lartera.com are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the intellectual property code, only use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code. Any total or partial reproduction of the site www.lartera.ul is strictly prohibited, whether in the form of a photo, logo, visual or text.

Article 12. Personal data

All the data that you entrust on the site www.lartera.uk are in order to be able to process your orders.

Under the law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, you have with the seller a right of rectification, consultation or modification and deletion of the data that you communicated to us. This right can also be exercised online.

Article 13. Force majeure

The performance by Fascinum ecom of all or part of its obligations, in particular delivery, will be suspended in the event of the occurrence of a fortuitous event or force majeure which would hinder or delay its performance.

Are considered as such, in particular, without this list being exhaustive, war, riots, insurrection, social unrest, strikes of all kinds. Fascinum ecom will inform CUSTOMERS of the occurrence of a fortuitous event or force majeure within seven days of its occurrence. In the event that this suspension continues beyond a period of fifteen days, the CUSTOMER will have the option of canceling the order in progress, and the price of the Products ordered and the delivery costs paid will then be reimbursed.

Article 14. Applicable laws and competent jurisdictions

The General Conditions of Sale are subject to French law. Only the French version of these General Conditions of Sale is authentic. In the event of difficulty arising during the Order, the delivery of the Products and more generally the execution of the sale, the CUSTOMER will have the possibility, before any legal action, to seek an amicable solution, in particular with the assistance from a consumer association or any other counsel of its choice.

Article 15. Customer service

For any information or question about an order, customer service is at your disposal:

  • By phone: 0670571922
  • By email: contact@lartera.com
  • Address: 3 rue du temple, 49000 Saumur
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